Your Rights and Responsibilites

To ensure your visit with Oceanique Day Spa is a truly satisfying experience please be aware of your rights and responsibilities.

AS A SPA GUEST, YOU HAVE THE RIGHT TO:
• A clean, safe and comfortable environment
• Stop a treatment at any time, for any reason
• Be treated with consideration, dignity and respect
• Confidential treatment of your disclosed health information
• Trained staff who respectfully conduct treatments according to treatment protocols and the spa’s policies and procedures
• Ask questions about your spa experience
• Information regarding staff training, licensing and certification

AS A SPA GUEST, IT IS YOUR RESPONSIBILITY TO:
• Communicate your preferences, expectations and concerns
• Communicate complete and accurate health information and  reasons for your visit
• Treat staff and other guests with courtesy and respect
• Use products, equipment and therapies as directed
• Engage in efforts to preserve the environment
• Adhere to the spa’s published policies and procedures